Apply on Kit Job: kitjob.ca/job/2fs28h

Enhance guest experiences as a proactive Duty Manager. Ensure top-notch service, mentor team members, and manage reservations with a focus on flexibility and guest satisfaction in shifts.
In this Duty Manager role, you will lead your team to deliver outstanding service and resolve guest inquiries efficiently. Your supervisory experience will help you maintain service standards while managing administrative tasks and emergency protocols seamlessly. A passion for hospitality is key.
Key Responsibilities:
• Maintain service standards for maximum guest satisfaction
• Inspire, train, and develop team members
• Coordinate administrative reports and emergency procedures
• Handle reservations and modifications with precision
• Familiarize guests with promotional packages and options
Requirements:
• At least 2 years of supervisory experience
• Excellent guest service and communication skills
• Robust attention to detail and leadership abilities
• Post-Secondary education in Hospitality is beneficial
• Proficient in OPERA or similar software
Drive the success of a dedicated team while enriching guest experiences and ensuring satisfaction.
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Apply on Kit Job: kitjob.ca/job/2fs28h

📌 Experienced Duty Manager for Hospitality Excellence (Vancouver)
🏢 Suttonplace
📍 Vancouver