Shape the future of cyber defense as an Advanced Technical Support Engineer. Provide critical support to customers and ensure seamless implementation of security technologies within a collaborative hybrid work model.
In this pivotal role, you'll engage with customers, offering analytical support and resolving technical challenges with precision. Your responsibilities will include supporting installations and maintaining client environments, ensuring that customer expectations are managed effectively. Occasional travel to client sites in the US and Canada will enhance your impact and communication with diverse stakeholders.
Key Responsibilities:
• Provide analytical support and resolve technical issues promptly
• Implement and maintain security technologies for clients
• Document processes and improvements for customer use
• Collaborate effectively with team members and clients
• Travel to provide on-site assistance when needed
Requirements:
• 5-8 years of experience in network and internet security
• Proven experience with specific security products required
• Robust understanding of Linux and network operation functions
• Proficient in VPN tech troubleshooting and setup
• Basic UNIX scripting skills, particularly in Bash
Drive innovation and client success using your technical skills in a supportive and challenging environment.
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Apply on Kit Job: kitjob.ca/job/2fs28e
📌 Advanced Technical Support Engineer in Cyber Security Solutions (Ottawa)
🏢 Check Point Software
📍 Ottawa
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