Client Service Program Support Specialist (Mississauga)

Client Service Program Support Specialist (Mississauga)

17 Apr
|
Achev
|
Mississauga

17 Apr

Achev

Mississauga

Enhance client experiences as a Program Support Specialist Level 3. Deliver effective training, manage data, and provide top-tier client support in a energetic LINC Home Study program.
In this role, you will specialize in client service, administrative tasks, and data management. You will assist clients through troubleshooting, moderate webinars, and ensure the smooth operation of services. Your focus will also include generating reports and performing data analytics to track program metrics effectively.
Key Responsibilities:
• Provide escalated client service and troubleshooting support
• Conduct data entry and report generation
• Manage invoice backups and expense claims
• Lead program activity initiatives and outreach
• Create and deliver training resources for clients
Requirements:
• Post secondary degree in relevant discipline
• 2 years customer service or administrative support experience
• 1 year online training experience
• Proficient in MS Office suite
• Detail-oriented with interpersonal skills
Leverage your expertise to support diverse clients while contributing to their overall program success.
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📌 Client Service Program Support Specialist (Mississauga)
🏢 Achev
📍 Mississauga

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