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Fox Group is a leading retailer in Canada operating Mango, Laline, Fox Home, and Nike. Fox Clothing, part of the Group, designs and markets casual apparel for the whole family.

We are looking for an experienced, energetic and passionate SHIFT LEAD to report directly to the Store Manager.

Who are we looking for?

Exceptional leader who can motivate, inspire, and develop the store team while representing the Fox Clothing brand.

Responsibilities

- Oversee the financial success of the store.
- Ensure positive customer experiences.
- Drive profitable top‑line sales growth.
- Coach store associates to consistently provide customers with an exceptional fashion retail experience.
- Understand key business drivers and adjust the business accordingly.

Competencies and Skills

People

- Optimizes talent by developing direct reports and building effective teams.
- Influences people through effective communication and leading by example.
- Drives business with a vision and purpose.
- As the manager on duty, maximizes sales potential by coaching associates’ behaviors on the sales floor and fitting rooms.
- Acts as a role model for the in‑store team by coaching and developing to maximize the success of all associates.
- Helps manage controllable expenses by optimizing employee talent to minimize expenses.

Results

- Stays focused on performance. The Shift Lead drives results and assists with ensuring accountability to those results.
- Opens and closes the store as needed and acts as management in the absence of the Assistant and Store Manager.
- Assists in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus in absence of the Assistant and Store Manager.
- Continuously ensures the correct replenishment of apparel, accessories, and new collections.
- Builds a team that works well together based on the needs of the store.
- Is familiar with current collections, trends, and key pieces to maximize sales (new arrivals,



best sellers, etc.).
- Ensures visual and merchandising standards by directing merchandise flow, mannequins, and outfit displays.
- Ensures compliance with the store image, cleanliness, and window display standards.
- Assists in the control and management of stock (both in transit and in the stockroom) and inventories.
- Coordinates loss prevention and safety.

Thought

- Demonstrates understanding of the business through a strong customer focus, heightened business insight and financial acumen.
- Ensures clear and effective communication with the store team.
- Assists in the implementation of company strategies by setting expectations and ensuring accountability.
- Optimizes selling space in order to obtain maximum profitability.
- Knows the performance of product categories and displays in the store in order to maximize sales.
- Continuously ensures the correct replenishment of the store.

Self

- Remains flexible and adaptable while being self‑motivated and tenacious.
- Provides and ensures exceptional, fashion‑focused customer experiences consistently.
- Maintains Fox Clothing brand policies and procedures.
- Ensures correct execution of administrative tasks in line with business plans.

The Shift Lead may perform other related duties, with customer service at the forefront, as required by the Company and/or field leadership.

Experience

- Minimum of 1 year of supervisory experience in a comparable retailer with an emphasis on fashion/apparel.
- Demonstrated ability to achieve individual selling goals and metrics.




- Proven ability to drive sales results, analyze selling reports, identify business trends and react quickly to the needs of the business.
- Comfort in making decisions and mediating conflict within a team‑environment.
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
- Exceptional interpersonal, communication and customer service skills.
- Ability to identify/assess top talent and train/develop/retain great people.
- Product awareness and commercial orientation with a passion for fashion.
- Customer and image‑oriented.
- Proficient in Microsoft Office suite products such as Excel, Word and Outlook.

Physical Requirements

- Ability to work a adaptable schedule (including nights, weekend and holiday availability).
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed.
- Ability to climb step stools and ladders.
- Ability to stand/walk for long periods at a time.
- Possesses manual dexterity and hand‑eye coordination.
- Ability to travel to other store locations (if needed) and attend district meetings.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time; may occasionally involve stooping, kneeling, crouching.
- Ability to work as part of a team.
- Ability to effectively communicate with customers, peers and management.

Pay range: $18.00–20.00.

Fox Group – Fox Clothing is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

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📌 FOX CLOTHING - Shift Lead - Square One (Mississauga)
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📍 Mississauga