Apply on Kit Job: kitjob.ca/job/2fs1an

The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality. Our vision of Making People’s Lives Better inspires you. You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents at Chartwell Retirement Residence truly feel at home and enjoy a great day every day.

Our General Managers are accountable to:

Manage Talent

- Lead an interdisciplinary team of Managers, Sales Consultants and front line employees;
- Build a strong team: sources, selects and onboards key talent;
- Actively plan for succession;
- Develop employees: coaches and manages performance.

DriveResults

- Expect personal accountability
- Recognize and rewards results
- Ensure focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk

Lead and Influence

- Lead culture;

Ensure Commitment to Service Excellence

- Apply service standards to decision making;
- Align with our RESPECT values;




- Communicate the importance of looking through the lens of the customer.

The ideal candidate will possess:

- Experience in a the Retirement Living, Hospitality, or another relevant sector;
- Minimum of 3-5 years’ experience in a leadership role;
- Very robust communication skills and the ability to interact with residents, families, community professionals and various outside partners;
- Demonstrated decision-making, problem-solving, and budget management skills.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-(phone hidden).

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Apply on Kit Job: kitjob.ca/job/2fs1an

📌 General Manager- 18 month contract (Mississauga)
🏢 CHARTWELL MASTER CARE
📍 Mississauga