Dynamic Customer Care Specialist in Mortgage Administration (Toronto)

Dynamic Customer Care Specialist in Mortgage Administration (Toronto)

17 Apr
|
Fairstone Bank
|
Toronto

17 Apr

Fairstone Bank

Toronto

Transform client experiences as a Customer Care Specialist specializing in mortgage administration. Engage with clients to address their needs efficiently while enjoying a adaptable hybrid work model.
This position is pivotal as you handle client correspondence and ensure compliance with all policies. With your 2-3 years of mortgage administration experience, you will be integral in coordinating requests and collaborating with various teams. Your attention to detail and strong communication will foster positive relationships and uphold service excellence.
Key Responsibilities:
• Prioritize daily workloads based on due dates
• Ensure bank information is set correctly for loans
• Complete municipality setups in internal systems




• Generate welcome packages for newly funded loans
• Provide timely responses to client inquiries
Requirements:
• Degree or diploma in a related field
• 2-3 years of mortgage admin experience
• Strong analytical skills and attention to detail
• Excellent professional communication skills
• Demonstrated understanding of compliance requirements
Leverage your expertise to enhance client satisfaction and maintain high standards of service delivery.
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📌 Dynamic Customer Care Specialist in Mortgage Administration (Toronto)
🏢 Fairstone Bank
📍 Toronto

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