Be at the forefront of healthcare technology as a Technical Support Specialist. Apply your troubleshooting expertise and interpersonal skills to provide exceptional customer service in a dynamic environment.
This role focuses on supporting our creative IoT platform in the healthcare sector, requiring a Bachelor's Degree in a related field. Ideal candidates should possess a solid grounding in Windows systems and customer service experience. You will work closely with multiple internal teams to address support tickets effectively while navigating both technical and non-technical challenges.
Key Responsibilities:
• Resolve support tickets and troubleshoot issues
• Install and configure customer systems
• Document product issues and solutions
• Assist in system audits and health checks
• Provide phone and email support to customers
Requirements:
• Degree or Diploma in Computer Science or Engineering
• Customer service experience, preferably in software support
• In-depth knowledge of Windows systems and networking
• Understanding of healthcare systems and technologies
• Strong problem-solving and communication abilities
Join the journey towards better patient outcomes by supporting cutting-edge healthcare communication solutions.
#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2fs0ln
📌 Technical Support Specialist for Healthcare IoT Platforms (Toronto)
🏢 Connexall
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.