Become a Field Service Expert focusing on the maintenance and repair of multi-functional office devices. Utilize your technical knowledge to drive customer satisfaction and service productivity.
In this role, you’ll focus on delivering high-quality servicing and repairs of mid-volume devices within a defined territory. Tasks include everything from diagnostics and repairs to customer interaction for service requirements. You will also manage your parts inventory while adhering to strict productivity levels and completing assigned training.
Key Responsibilities:
• Conduct repairs on multi-functional office machines
• Maintain customer relationships within the territory
• Complete diagnostics, installations, and retrofits
• Adhere to inventory management protocols
• Fulfill all administrative obligations promptly
Requirements:
• Technical education in a relevant field required
• Robust knowledge of electro-mechanical devices necessary
• Excellent customer service and follow-up skills
• Valid driver’s license for transportation requirements
• Must possess mechanical aptitude and attention to detail
Your skills will play a vital role in maintaining service quality and operational efficiency in office technology solutions.
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Apply on Kit Job: kitjob.ca/job/2fs0jq
📌 Field Service Expert for Multi-Function Office Equipment Solutions (Vancouver)
🏢 Ricoh USA
📍 Vancouver
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