Personal Care and Support Specialist (Ottawa)

Personal Care and Support Specialist (Ottawa)

17 Apr
|
World Courier
|
Ottawa

17 Apr

World Courier

Ottawa

Deliver essential therapy navigation support as a Personal Care Specialist. Manage adverse events and provide injection training in a remote work setting while ensuring patient empowerment.
As a key player in patient support, you'll report on adverse events and help patients navigate their therapies effectively. Fluency in both English and French is essential for providing high-quality service in Quebec/Current Brunswick. The ideal candidate will also bring strong customer service experience and organizational skills to the table.
Key Responsibilities:
• Oversee adverse event reporting processes
• Facilitate injection training and pharmacy support
• Empower patients in managing their therapy
• Attend to additional program support tasks
• Collaborate on varying ad hoc duties
Requirements:
• Bilingual (English/French) is an asset
• Customer service experience required
• Background in pharmacy operations preferred
• Excellent time management skills
• Proficiency in Microsoft Office and CRM technologies
Provide effective patient care while managing diverse responsibilities in a supportive remote environment.
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📌 Personal Care and Support Specialist (Ottawa)
🏢 World Courier
📍 Ottawa

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