Take charge as an Implementation Engineer specializing in advanced CCaaS solutions. Your Five9 platform expertise will be essential for building top-tier integrations and optimizing client deployments.
As a key player in this remote role, you will focus on delivering high-quality outcomes while configuring the Five9 Intelligent CX Platform. Your responsibilities include developing and testing integrations, managing API calls, and ensuring successful deployments for enterprise clients. You will play a vital role in enhancing the performance of complex contact center solutions through cutting-edge configurations.
Key Responsibilities:
• Configure contact center applications aligned with specifications
• Manage campaign configurations and system settings
• Test and validate IVR/IVA integrations and flows
• Write custom scripts for enhanced functionality
• Participate in client sessions, communicating effectively
Requirements:
• BA/BS in relevant technical field
• 3+ years working with Five9 solutions
• Background in configuring IVR systems
• Experience with CRM integrations like Dynamics
• Proficiency in JavaScript/HTML/CSS
Utilize your implementation skills to enhance contact center solutions through expert configuration and integration management.
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Apply on Kit Job: kitjob.ca/job/2frzr6
📌 Expert Implementation Engineer for Advanced CCaaS Solutions Management (Moncton)
🏢 TTEC Digital
📍 Moncton
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