Senior Field Claims Adjuster, Property (London)

Senior Field Claims Adjuster, Property (London)

17 Apr
|
Intact
|
London

17 Apr

Intact

London

Salary Range80,700 - 98,700Employer BenefitsFlexible work arrangements and hybrid work formulaOption to purchase up to five additional vacation days per yearOther social benefits supporting mental and physical well‐being, including virtual health care, a wellness expense account, and moreRAAE and other savings options: up to 12 % of salary, possibly more (inquire about guaranteed lifetime retirement income)Annual BonusTarget bonus based on base salary, with potential payout up to double the target, depending on individual performance and company financial results.Retirement PlansFlexible retirement plans offering long‐term security. One of the few companies still offering a defined‐benefit plan that guarantees a lifetime retirement income.Salary DeterminationThe salary for this position will be determined based on a range of factors, including experience, skills, anticipated contribution, internal equity, etc. The salary range above is for a 35‐hour week and may apply to many candidate profiles, but we encourage those outside this range to apply.About the RoleWe're looking for a Senior Field Claims Adjuster, Property to join our growing team in our London office.What You'll Do HereConduct on‐site inspections and investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties.Handle field tasks on behalf of telephone adjusters.Provide superior quality customer service to external and internal customers.Analyze information gathered, interpret insurance policy wording, determine coverage, assess damage.Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims,



while managing costs efficiently and effectively.Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims.Assist in the evaluation and negotiation of large losses.Anticipate recoveries and direct the investigation accordingly.Actively collaborate with related departments in claims and underwriting, as well as outside specialists.Build relationships and collaborate with different teams including our reliable partners, engineers, appraisers, underwriting and legal.Adhere to company standards and guidelines for file documentation while ensuring sound management of external fees and costs.Stay informed about current insurance products and trends in appraisal and investigation techniques and services.What You Bring To The TableUniversity degree or any combination of training and experience deemed relevant for the role.5 to 7 years of experience handling personal and commercial property claims with at least partly acquired field experience.Demonstrates a passion for customer service with strong written and verbal communication skills.Self‐motivated and goal‐oriented,



capable of working in a fast‐paced and changing workplace.Strong aptitude for technology with excellent computer skills.Demonstrates strong problem‐solving and troubleshooting skills.Valid driver's license with a good driving record.Can travel on short notice.This role is eligible for an employee referral bonus. #myReferrals3000Equal Access and InclusionEquality of access to employment. Respect is a core value. We see diversity as a strength and ensure an accessible workplace where everyone feels valued, included, and encouraged to share their unique perspective.We encourage applications from persons belonging to equitable groups, including women, Indigenous peoples, persons with disabilities, Black persons, and persons part of the 2ELGBTQI+ community.In line with Intact's reconciliation commitment, we recognize that we work, gather and travel in territory originally inhabited by First Nations, Métis, Inuits, called Canada today. This history extends over several centuries and continues to evolve today.We have policies to ensure accessibility to persons with disabilities, including accommodations in the workplace. A copy of these policies is available on request.If we can make the recruitment process more accessible for you, let us know when we present you with an employment opportunity. We will work with you to meet your needs.Check this page for more info on our recruitment process and your candidate experience.If you already work for Intact or belairdirect, please apply to this position on our internal career site.Note that Intact does not provide sponsorship or support for immigration processes, including, but not limited to, closed‐company work permits. Candidates must be eligible to work in Canada from the date of intended start date and throughout the employment period. Candidates remain responsible for maintaining work eligibility.#J-18808-Ljbffr

📌 Senior Field Claims Adjuster, Property (London)
🏢 Intact
📍 London

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