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Account Executive, Cross Border Services

Toronto, ONT, Canada

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The prospect

Cross Border Services provides tailored insurance solutions for companies based in the Canada with United States or Global parent. Coverage offerings include Property, General Liability, Automobile, Ocean Marine and more. The Account Executive (AE), will partner with managing companies to provide coverage for new and renewal business based on customers’ needs. This role is seen as a technical resource. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Definity.

What to expect

- Manage the profitability, growth, and retention of an assigned book of business.
- Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability while adhering to Service Levels.




- Cultivate and maintain relationships with INI partners within the business unit and across the organization to fulfill sales plans and identify cross-selling opportunities.
- Foster and maintain relationships with external partners by regularly meeting in person with brokers to market and cross sell Definity products with a goal of writing and retaining accounts consistent with our risk appetite.
- May assist in the training and mentoring of less experienced Account Executives.
- Perform other duties as assigned.

What you bring

- Bachelor’s degree or college diploma in a relevant field.
- Six years of relevant underwriting experience with experience in commercial lines.
- Deep knowledge of commercial lines products, the regulatory environment, and the local insurance market.
- Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
- Excellent communication skills with the ability to successfully negotiate in difficult situations with managing companies and brokers.

Salary Range: $51,300 - $94,400

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role,



but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

#IND1

- Job Identification 8889
- Job Category Underwriting and Insurance Operations

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Apply on Kit Job: kitjob.ca/job/2frzcg

📌 Underwriter, Cross Border Services (Toronto)
🏢 Definity Financial
📍 Toronto