Lead dynamic quality enhancement initiatives as a Quality Control Manager focused on commercial insurance. Drive impactful audits and foster collaboration while working in a flexible, remote-first environment.
The position reports to the Team Lead, utilizing your expertise to maintain high standards in audit management and performance tracking. You will work closely with various stakeholders to identify gaps and deploy training resources that promote improvement. Your role includes synthesizing data analytics for effective solutions, all while ensuring a focus on customer satisfaction.
Key Responsibilities:
• Conduct audits to ensure compliance and quality
• Lead initiatives for customer satisfaction improvement
• Develop and present leadership dashboards
• Create training resources to address identified gaps
• Collaborate across teams to enhance operational practices
Requirements:
• 3+ years insurance quality control experience
• RIBO license preferred; CAIB/CIP is an asset
• Strong background in audits and documentation
• Proven ability to manage projects analytically
• Robust interpersonal communication skills for collaboration
Elevate operational quality standards through innovative auditing practices and cross-functional teamwork in a flourishing insurance environment.
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Apply on Kit Job: kitjob.ca/job/2frz3d
📌 Quality Control Manager Driving Innovation in Insurance Auditing (Vancouver)
🏢 Zensurance
📍 Vancouver
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