Customer Service Owner Relations Expert (Quebec City)

Customer Service Owner Relations Expert (Quebec City)

17 Apr
|
Enverus
|
Quebec City

17 Apr

Enverus

Quebec City

Join the oil and gas sector as a Customer Service Expert in Owner Relations. Handle inquiries, assist callers, log cases, and enhance communication efforts in a remote environment.
This Associate role is pivotal in managing owner inquiries effectively while working from home. You will utilize your skills to navigate CRM tools and provide timely support to callers. The position demands professionalism in response and logging information precisely for quality assurance.
Key Responsibilities:
• Address incoming calls from oil and gas owners
• Ensure accurate logging of inquiries and messages
• Escalate calls to experienced agents when needed
• Manage voicemail responses systematically
• Maintain composure under high call volumes
Requirements:
• Minimum of 2 years in customer service
• High School Diploma mandatory
• Proficient in ticketing systems and CRM tools
• Robust communication and professional articulateness
• Ability to manage communications effectively
Enhance owner relations and provide guidance with your extensive customer service experience in this dynamic role.
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📌 Customer Service Owner Relations Expert (Quebec City)
🏢 Enverus
📍 Quebec City

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