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Crew HR is seeking a GENERAL MANAGER- Night Operations for our client, Gibbons Whistler.GENERAL MANAGER – NIGHT OPERATIONSAre you a high-performance hospitality leader who thrives on building teams, driving revenue, and creating unforgettable guest experiences?Do you bring both strategic discipline and leadership presence to every room you walk into?Are you the kind of leader who develops future leaders, not just manages shifts?Do you love turning vision into systems, systems into results, and results into lasting success?Can you balance the energy of nightlife with the precision of running a serious business?Are you ready to take ownership of a venue’s culture, profitability, programming, and performance?ABOUT GIBBONS WHISTLERSince 1979, Gibbons Whistler has been the backbone of Whistler hospitality, creating unforgettable experiences and making people happy. From legendary après-ski energy at The Longhorn Saloon to world-class food and adventure offerings, we bring people together through memorable moments.We are a culture-first company, rooted in our Core Values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. Every decision, every interaction, every initiative is guided by these principles.The Business Leader, Night Operations is the architect of performance for their venue, responsible for culture, profitability, programming, leadership development, and the complete guest journey.THIS IS FOR YOU IF:You are a high-accountability leader who takes full ownership of results and performanceYou naturally develop people, building robust leadership benches and elevating talent around youYou stay calm, focused, and decisive under pressure, especially in high-energy environmentsYou think beyond the moment and operate with a 1–2 year strategic mindsetYou are equally comfortable with people leadership and financial performanceYou prefer building systems and sustainable success,



rather than being the center of attentionYou instinctively separate business leadership from personal indulgence, maintaining professionalism and disciplineYou thrive in environments where standards are high and accountability is clearYou want to build something meaningful, not just run shiftsIN THE ROLE, YOU WILL BE:Building and developing a strong leadership bench including Shift Leads, Captains, and Entertainment ManagersCreating a culture of accountability by developing A Players and increasing overall talent densityLeading structured daily, weekly, monthly, and quarterly operational rhythmsConducting consistent 1:1s and performance reviews with clear growth roadmaps for team membersRecognizing and elevating top performers while coaching emerging leadersOwning the complete guest journey, from first impression to long-term loyaltyEnsuring every guest experience reflects the standards and energy of the Gibbons brandDelivering revenue and profitability targets while maintaining disciplined labour and cost controlsOwning venue P&L performance and continuously improving margins and operational efficiencyOptimizing scheduling, pricing, and venue offerings alongside centralized financial partnersEnsuring strong inventory discipline and cost awareness across the teamMaking thoughtful, data-informed decisions that strengthen the long-term health of the businessDeveloping and executing strong 7-day and 52-week programming strategiesBuilding meaningful relationships with partners, community stakeholders,



and resort collaboratorsAligning programming and partnerships with brand positioning and profitability goals EXPERIENCE REQUIRED 5+ years of progressive hospitality leadership experience, ideally in a resort settingProven ownership of P&L performance and financial improvementExperience operating in high-volume or multi-unit environmentsDemonstrated success developing leaders and promoting from withinComfort working within KPI-driven environmentsEligible to work in CanadaExisting housing in Whistler is a bonus; however temporaryhousing can be arrangedSALARY RANGE: $65,000 – $80,000 annual salary + bonus based on experience and qualificationTHE BENEFITSGrow your career within one of Canada’s most iconic mountain towns, with clear pathways to General Manager rolesEnjoy exclusive discounts and perks: 50% off food & beverage at all Gibbons venues, 20% off The Adventure Group for you and your loved ones, 20% off stays at The Adara Hotel and Gibbons Life Condos, and 20% off at The Spa at Whistler plus generous a wellness stipend to support your health and recoveryCollaborate with a team that genuinely supports one another, where mentorship, trust, and culture drive every shiftWork in an immersive, high-energy environment steps from the mountains, blending culinary creativity with adventure and lifestyleA company that truly takes “Have Fun” seriously, creating memorable moments for your team and our guestsExclusive partner discounts at local Whistler businesses, enjoy the perks of the community you serveFlexible schedules and a supportive team culture, balance work, life, and funAccess to community events and staff appreciation nights, celebrate wins and connect with your peersIf you’re ready to jump in and keep the legend alive, we want to hear from you.At Gibbons Whistler, fostering diversity, equity, and inclusion is essential to living our core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives—and we make people happy.

Apply on Kit Job: kitjob.ca/job/2fryf2

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