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Position Summary

Performs administrative support tasks that are secretarial/clerical in nature for the CNO to meet the needs of the facility in accordance with current applicable federal, state, and local regulations, guidelines, and standards. Examples of work performed may include a broad range of complex responsibilities involving confidential information, compiling reports, developing databases, building presentations and furnishing information. Additional examples of work performed may include scheduling meetings and preparing agendas, meeting minutes, researching background material and interpreting data for presentations, responding to needs of visitors/patients/families, and telephone calls. Exercises considerable judgment and discretion in completing assignments. See Essential Job Functions.

This is a non-union position.

Responsibilities

- Provide effective and accurate recording and routing of information and perform related tasks; coordinate calendars and scheduling.
- Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text and data; graphics. Prepare reports by collecting and analyzing information.
- Assist the CNO in the planning, developing, organizing, implementing, evaluating, and performing administrative processes, procedures and tasks; follow up on results.
- Develop and maintain a good working rapport with interdepartmental personnel to assure administrative services and activities are properly maintained to meet the needs of the facility.




- Perform general administrative duties including completing necessary forms, reports, word processing, filing, faxing, copying, answering and routing telephone calls, sorting and distributing mail, and other duties as necessary.
- Attend and actively participate in team conferences and staff meetings. Represent the executive by attending meetings in the executive's absence; speak for the executive.
- Maintain awareness and participate in Continuous Quality Improvement (CQI) to ensure a safe patient environment.
- Adhere to Dameron Hospital Association policies and procedures, safety rules, JCAHO standards, Department of Health Services (DHS) regulations and any other regulatory agency.
- Perform all tasks demonstrating service orientation to fellow employees and staff members to provide excellent customer service.
- Demonstrate, support and model the mission, vision, values and rules of conduct of Dameron Hospital Association.
- Assist as a liaison with internal staff at all levels; interact with external clients.
- Review operating practices and implement improvements where necessary.
- Supervise, coach and train lower level staff.
- Field calls from the media, general public and organization.

Qualifications

Education

Bachelor’s Degree preferred

Experience

- Experience with working with people at multiple levels, such as executives, leaders, employees, physicians, board members, and community members.
- Knowledge of standard office administrative practices and procedures.

Licenses/Certificates

Current California Licensed Vocational Nurse

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