Senior Executive Assistant / Coordinator (Toronto)

Senior Executive Assistant / Coordinator (Toronto)

17 Apr
|
The Feldman Agency
|
Toronto

17 Apr

The Feldman Agency

Toronto

The Feldman Agency is seeking a highly experienced Senior Executive Assistant / Coordinator to support senior agents and operate at the center of our booking business.

This is not a traditional EA role .

This role is designed for someone who has worked on a live music, touring, or event agency booking desk and understands how to manage artists, offers, and live deal flow in real time .

About the Role

You will act as a right hand to an executive-level agent , while also functioning as a senior operator across booking, client service, and internal coordination .

You will be expected to:

- Lead by example in how deals are processed and executed
- Act as a go-to resource for Booking Coordinators and admin staff
- Help improve and evolve how our systems and processes work

Key Responsibilities

Agent & Executive Support (Booking-Centric)

- Support an executive-level agent with top-tier service across all booking activity
- Manage complex calendars tied to touring, routing, and live event schedules
- Oversee high-volume communications with buyers, promoters, managers, and clients

Booking & Deal Flow Ownership

- Process, review, and summarize incoming offers, holds, and confirmations
- Coordinate bookings across assigned roster and maintain accurate artist calendars and routing
- Prepare and issue contracts , ensuring timely execution, deposits, and compliance
- Facilitate announce and on-sale execution , ensuring all approvals are in place
- Manage:
- ticket counts
- settlements
- final show reporting

Tour & Client Coordination

- Aid in tour building through:
- routing support
- calendar management
- Maintain strong relationships with clients, buyers, promoters, and partners
- Respond to inquiries quickly and professionally in a fast-moving environment




- Act as a senior resource and leader to Booking Coordinators and administrative staff
- deal flow management
- booking systems
- client communication standards
- Help troubleshoot issues and maintain consistency across the team

Operations, Systems & Process Improvement

- Contribute to improving internal workflows, booking processes, and team efficiency
- Assist in the design, implementation, and ongoing optimization of internal database systems
- Ensure accurate, organized, and accessible records across:
- offers
- contracts
- artist assets
- Support special projects, reporting, and internal initiatives

Additional Responsibilities

- Assist with immigration paperwork and withholding tax compliance
- Coordinate meetings, prepare agendas, and capture notes
- Manage expenses and administrative reporting

What You Bring

- 5+ years of experience in a live music, touring, or event agency environment
- Direct experience working on a booking desk or supporting an agent roster
- Strong understanding of:
- offers, holds, confirmations
- touring logistics and routing
- contracts, deposits, and settlements
- on-sales and event execution
- Experience mentoring or guiding junior team members
- Ability to manage high-volume, time-sensitive workflows with precision
- Robust systems mindset with interest in improving processes and tools
- Exceptional organization, discretion, and communication skills
- Calm under pressure with a proactive, solutions-oriented approach

Why This Role Matters

This is a high-impact, senior role at the core of our agency.

You will help drive how deals are executed, how teams operate, and how our booking function evolves—while working closely with top agents and clients.

If you’ve worked in live booking or touring and are ready to step into a more senior, leadership-oriented role , we’d love to hear from you!

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📌 Senior Executive Assistant / Coordinator (Toronto)
🏢 The Feldman Agency
📍 Toronto

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