Apply on Kit Job: kitjob.ca/job/2frwx0
Location: Ottawa, Canada (on-site)
Reports to: Head of Global Sales
Role status: Existing role
About RBR: Making waves since 1973
At RBR, we’ve been designing cutting‑edge instruments to measure our blue planet for over 50 years. Built to withstand the harshest environments on Earth, our instruments are deployed from the ocean’s deepest trenches to the polar ice caps, capturing essential data on water temperature, salinity, pH, and more. This data empowers researchers in the global fight against climate change, and our technology supports groundbreaking science with partners like Fisheries and Oceans Canada, Woods Hole, the Scripps Institution, and the British Antarctic Survey.
At RBR, we care deeply about our work, each other, the environment, and the global communities we serve. We value teamwork, continuous improvement, and having fun along the way. From weekly lunches to social events, we’re a crew that thrives on complex, exciting challenges that have a meaningful impact on the blue planet!
About the role
RBR is seeking a detail‑oriented and proactive Technical Sales Coordinator to support our sales team.
In this role, you’ll manage the sales process from vetting inbound customer inquiries through order validation and handoff to sales operations, ensuring accuracy and smooth execution at every step.
You’ll work closely with sales, operations, finance, and marketing to keep everything running efficiently, whether it’s qualifying leads, quoting, reviewing purchase orders, maintaining Salesforce data, or supporting tenders and proposals.
This is a highly collaborative role that blends coordination, systems thinking, and continuous process improvement.
What you’ll do
- Provide quoting support to Technical Sales Managers (TSMs) and agents
- Review and validate purchase orders (POs), ensuring accuracy in pricing, payment terms, and shipping details before handoff to sales operations
- Partner with TSMs, operations, and finance to resolve order discrepancies
- Participate in and coordinate early‑stage and technical customer video meetings and calls
- Maintain and update Salesforce records (accounts, contacts, opportunities, next steps, pipeline, quotes)
- Support tenders, proposals, quotes, and other administrative sales tasks
- Track key sales metrics in partnership with the Head of Global Sales
- Assist with dashboard and report management to ensure accurate, up‑to‑date data
- Provide backup support to TSMs as needed
- Identify and recommend process improvements that enhance efficiency and customer experience
What you bring
- Experience in sales coordination, sales operations, and technical sales
- Strong attention to detail and ability to manage multiple priorities in a fast‑paced environment
- Experience using Salesforce CRM, including building and modifying reports and dashboards, managing data pipelines, and maintaining data integrity across sales workflows
- Robust organizational and communication skills
- Comfort working cross‑functionally with Sales, Operations, Finance, and Marketing
- A proactive, process‑improvement mindset
- Ability to adapt as responsibilities evolve
Nice to haves
- Experience supporting technical or B2B sales teams
- Familiarity with tender or proposal submissions
- Exposure to reporting or dashboard management
- Interest in science, environmental technology, or precision instrumentation
Salary range: $55,000–$65,000. The final salary and job level will depend on your experience and qualifications. We know great talent shows up at different points in a career—whether you’re earlier in your journey or bring senior‑level experience, we encourage you to apply. Depending on fit, the role level may shift accordingly.
Why you’ll love working at RBR
- 20 days of vacation, plus a company‑wide holiday shutdown and paid sick days
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Apply on Kit Job: kitjob.ca/job/2frwx0
📌 Technical Sales Coordinator (Ottawa)
🏢 RBR
📍 Ottawa