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We’re building a relationship‑oriented bank for the contemporary world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

What You'll Be Doing

As a member of the Business Banking Team, you’ll partner with Relationship Managers to help high‑value clients secure their futures and set up their businesses. You’ll provide administrative and client support to seek business growth opportunities, creating strong working relationships and making a difference in clients' financial success. You’re flexible to work our banking centre hours, including evenings and weekends, and to work at multiple banking centres within a reasonable travel distance.

How You'll Succeed

- Client engagement – Leverage your knowledge of cash management, credit, investment, and wealth protection to answer questions and provide information to clients, partnering with your Financial Advisor to help clients meet their financial goals.
- Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and know when to lean on others to find solutions.
- Organizational skills – Prepare client files, book appointments, and maintain schedules. Help team success by improving productivity and proactively uncovering business opportunities.

Who You Are

- You put our clients first and engage with purpose to find the right solutions, going the extra mile because it’s the right thing to do.
- You engage with your heart and mind, caring about people, respecting different perspectives, and learning from others.
- You’re passionate about people, find meaning in relationships, and surround yourself with a diverse network of partners.




- You’re motivated by collective success and know that teamwork transforms a good idea into a great one.
- You love to learn, passionate about growing your knowledge, and have a strong sense of curiosity.
- Values matter to you; you bring your real self to work and live our values – trust, teamwork, and accountability.

What CIBC Offers

- Competitive salary and incentive pay, banking benefits, a benefits program, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program.
- Modern workspace and technology toolkits that simplify collaboration and innovation.
- A culture that encourages ambition through initiatives like Purpose Day, a paid day off dedicated to investment in your growth.
- Subject to plan and program terms and conditions.

What You Need to Know

- CIBC is committed to an inclusive environment where all feel they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact
- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the specified location(s) and, where applicable, have a valid work or study permit.
- We may ask you to complete attribute‑based assessments and other skills tests (simulation, coding, French proficiency).
- We use artificial intelligence tools during recruitment to better understand you and give you an opportunity to learn more about us.

Job Location

Kitchener – 1 King St East; 2nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical thinking, Business growth, Client issue resolution, Client service, Customer experience (CX), Financial products, Post‑sales support, Product knowledge

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Apply on Kit Job: kitjob.ca/job/2frwvw

📌 Financial Services Associate, Business Banking, Ontario East (Kitchener)
🏢 CIBC
📍 Kitchener