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Overview

RAVL helps technologists accelerate their careers. At RAVL, we connect strategy with execution, care deeply about the people we work with, and measure success by the lasting impact we leave behind. Our purpose is to build a team that puts real, sustainable business outcomes at the core of everything we do. We’re here to leave our clients better than we found them, and to create a place where our people are proud to Build. Better.

Role

The Build Chief of Staff is a coordination and execution support role for the Build leadership team. Working alongside the Head of Build and the Heads of BuildX, BuildEXP, BuildIQ, and BuildOps, this role helps ensure Build strategy, delivery, and operations are executed effectively through robust coordination, shared operating rhythm, and clear organizational interfaces. This role is well suited to a highly motivated business or operations professional seeking broad exposure to strategy, delivery, and leadership, with a clear path for growth into senior roles over time.

Responsibilities

- Operating Rhythm and Execution Support
- Coordinate Build leadership forums, planning cycles, OKRs, and cross-functional working sessions
- Prepare agendas, consolidate inputs, track actions, and support follow-through on decisions

- Strategy, Planning, and Insights

- Support translation of Build strategy into coordinated execution across Build functions
- Track initiative progress, dependencies, and risks, providing clear summaries to leadership
- Assemble workforce planning and capacity views in partnership with Sales, Delivery, and Build leaders

- Staffing, Engagement, and Workforce Coordination

- Facilitate alignment on staffing models, sponsorship practices, and team health approaches
- Act as a coordination and escalation point for contingent workforce resources and contractors




- Support collection and visibility of engagement health and delivery metrics

- Commercial, Financial, and Operational Enablement

- Coordinate and facilitate SOW and proposal review sessions, ensuring the right inputs and stakeholders are present
- Partner with Finance and Operations to assemble utilization, margin, and profitability views for Build leadership

- Communications and Organizational Interfaces

- Serve as a coordination interface between Build and adjacent functions such as Sales, Finance, People, and Operations
- Support clear, consistent communication of priorities, decisions, and changes across Build

Qualifications / Skills

- Experience supporting operating rhythms such as planning cycles, OKRs, and leadership forums
- Coordination of cross-functional working sessions, including agendas, notes, and action tracking
- Exposure to strategy-to-execution planning and helping translate priorities into actionable plans
- Experience tracking initiative progress, dependencies, and risks, and escalating issues as needed
- Experience preparing clear summaries and updates for leadership and stakeholders
- Exposure to workforce planning and capacity tracking in partnership with delivery and functional leaders
- Supporting staffing coordination and visibility into team health and engagement metrics
- Coordinating with contractors and contingent workforce resources as a point of contact
- Exposure to commercial and financial processes, including SOW/proposal reviews and utilization reporting




- Experience working cross-functionally with Sales, Finance, People, and Operations to support alignment and communication

Why join RAVL?

- Flexible, client-aligned work model — autonomy with accountability, adapting to client delivery needs
- Variable bonus & RRSP contributions tied to performance and delivery impact
- 4 weeks paid time off (plus public holidays)
- Paid professional development days and continuous learning opportunities
- Comprehensive health & dental coverage, including mental health support
- Commitment to lifelong learning — continuous improvement through training, mentorship, and certification

Compensation & Hiring Process

We are recruiting for a future opportunity. The salary range for this role is $75,000–$100,000 CAD, reflecting expected base pay. Total compensation may also include additional pay such as bonuses or incentives, depending on the position, and final offers are based on experience, skills, and qualifications. As part of our hiring process we may use technology, including AI-based tools, to help summarize and assess applications; these tools assist our team and do not replace human review or decision-making.

Equal Opportunity & Accessibility

RAVL is an equal opportunity employer committed to building a diverse, inclusive, and accessible workplace. We welcome applications from all qualified individuals and provide accommodations throughout the hiring process upon request.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Apply on Kit Job: kitjob.ca/job/2frwkd

📌 Build, Operations Analyst and Chief of Staff (Toronto)
🏢 RAVL
📍 Toronto