Become a pivotal Director in Account Management, focusing on leveraging AI to enhance customer relationships and expand retention strategies.
Drive growth through innovation and team leadership in B2B SaaS.
As the Director, you will architect the evolution of account management from renewal to expansion.
Lead a talented team to embrace automation solutions that maximize efficiency and foster deeper client connections.
You will play a critical role in modernizing operations and defining strategies that integrate recent products within a large customer base.
Key Responsibilities:
• Manage leaders in Account Management and renewals
• Develop an AI-focused expansion strategy
• Operationalize scalable structures for efficiency
• Identify growth opportunities through cross-functional collaboration
• Enhance customer engagement and maximize retention
Requirements:
• 10+ years of relevant SaaS experience
• Over 3 years leading managerial teams
• Familiarity with high ARR environments
• Proficient in utilizing AI in operations
• Hands-on management and execution mindset
Lead the charge in transforming account management, ensuring robust customer relationships and innovative growth strategies.
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Apply on Kit Job: kitjob.ca/job/2fik5h
📌 AI-Driven Account Management Director (Canada)
🏢 ShareGate Group
📍 Canada
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