Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private sector
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Area of work experience
- Marketing
Specialization/experience (business sales and services)
- Distribution
Additional information
Security and safety
- Reference required
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- In office amenities
- Other benefits
- Parking available
- Travel insurance
Apply on Kit Job: kitjob.ca/job/2fhp19
📌 contact centre agent - customer service (Saint-Jean-sur-Richelieu)
🏢 Sportdirect.ca
📍 Saint-Jean-sur-Richelieu
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