Apply on Kit Job: kitjob.ca/job/2fhobu

Edmonton Opera is seeking a Summer Box Office Sales Assistant through the Canada Summer Jobs program. This role offers hands-on experience in ticketing, patron services, and arts administration, supporting both day-to-day operations and live performance activity.

This is an ideal opportunity for someone who is organized, people-focused, and interested in gaining experience within a performing arts organization.

POSITION DETAILS

Compensation: $15 per hour

Hours: 35 hours per week

Term: Summer 2026 - 8 Weeks (Tentative Start Date: May 19, 2026)

Schedule: Must be available to work evenings and weekends, particularly during performances

KEY RESPONSIBILITIES

Box Office and Patron Services

- Serve as a point of contact for patrons, assisting with inquiries, telemarketing, and outreach efforts
- Support ticketing logistics and sales processes
- Assist with testing and implementing new box office procedures
- Maintain accurate and confidential patron records
- Utilize Tessitura (CRM) for database management and ticketing support

Administrative and Team Support

- Provide administrative support to the Sales and Marketing team
- Assist with data entry, reporting, and organizational tasks
- Work collaboratively with team members on problem solving and operational improvements
- Utilize cloud-based tools such as Dropbox and OneDrive

Front of House Support

- Support front of house operations during performances, as required




- Assist in delivering a welcoming and professional patron experience

QUALIFICATIONS

- Strong written and verbal communication skills
- Proficiency in Microsoft Office
- Excellent organizational skills with the ability to manage multiple tasks and priorities
- Strong problem-solving abilities and attention to detail
- A positive attitude with flexibility and adaptability in a rapid-paced environment
- Ability to work both independently and as part of a team
- Customer service experience is considered an asset
- Experience with CRM or ticketing systems (such as Tessitura) is an asset

ELIGIBILITY REQUIREMENTS (CANADA SUMMER JOBS)

To be eligible for this position, candidates must:

- Be between 15 and 30 years of age at the start of employment
- Be a Canadian citizen, permanent resident, or a person on whom refugee protection has been conferred
- Be legally entitled to work in Canada

WHY JOIN EDMONTON OPERA

Edmonton Opera is dedicated to creating powerful live performances that connect people, support artists, and bring opera into the heart of our community. As part of our team, you will gain valuable experience in arts administration while contributing to meaningful cultural experiences in Edmonton.

HOW TO APPLY

Please submit your resume and cover letter to ***email_hidden***.

Applications will be reviewed on a rolling basis. Apply by April 30.

Apply on Kit Job: kitjob.ca/job/2fhobu

📌 Box Office Sales Assistant (Edmonton)
🏢 Edmonton Opera
📍 Edmonton