Apply on Kit Job: kitjob.ca/job/2fhoah

Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service

Additional information

Personal suitability

- Client focus
- Excellent written communication
- Flexibility
- Organized
- Team player

Apply on Kit Job: kitjob.ca/job/2fhoah

📌 front desk agent (Kamloops)
🏢 PHI Hotel Group
📍 Kamloops