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Elevate client relationships as a agile Client Success Manager in a fully remote environment.

Maximize product adoption and ensure clients harness AI solutions effectively while thriving in their operations.
This role focuses on guiding clients through their AI journey, leveraging new features, and mitigating risks while fostering strong connections.

You will closely collaborate with internal teams and engage in strategic discussions regarding competitive positioning and client growth.

The responsibility includes overseeing onboarding, communication of AI roadmaps, and tracking client health to drive long-term satisfaction.
Key Responsibilities:
• Serve as primary contact for client onboarding
• Educate clients on product features and best practices




• Organize training sessions to enhance engagement
• Track client health and renewal readiness
• Partner with teams for seamless renewals
Requirements:
• 3+ years in customer success or account management
• Strong relationship building and problem-solving skills
• Experience with AI product positioning
• Proficiency in Salesforce or CRM tools
• Ability to collaborate across multiple departments
Shape the future for clients by ensuring they realize the full value of AI technology, empowering them to thrive in innovative landscapes.
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Apply on Kit Job: kitjob.ca/job/2fhkq3

📌 Client Success Manager Driving Engagement in Remote AI Solutions (Edmonton)
🏢 Posh Technologies
📍 Edmonton