Enhance system reliability as a Monitoring Analyst focused on 24/7 application performance.
Join a specialized team responding to alerts and optimizing operational efficiency.
This remote role focuses on continuous monitoring of applications, requiring excellent multitasking and communication skills.
You’ll be expected to perform root cause analyses, document incidents, and work collaboratively with support teams to improve the resolution process.
Your proactive approach will aid in minimizing disruptions and maximizing client satisfaction.
Key Responsibilities:
• Manage real-time responses to application alerts
• Identify and rectify monitoring inefficiencies
• Utilize documentation for effective root cause analysis
• Conduct routine health checks for high-priority customers
• Communicate incidents to necessary teams efficiently
Requirements:
• B.Sc in Computer Science or related discipline
• At least 3 years of experience in similar roles
• Familiar with tools like Prometheus and Grafana
• Competence with Linux operational environments
• Flexibility for night shifts and on-call duties
Take charge of application monitoring and improve overall service delivery through insightful performance management and effective incident resolution.
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Apply on Kit Job: kitjob.ca/job/2fhkgy
📌 Proactive Monitoring Analyst Needed for 24/7 Application Oversight (Toronto)
🏢 Paymentus
📍 Toronto
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