Join the team as a Remote Bilingual Customer Support Agent, delivering exceptional service to clients.
Work from home while utilizing your French and English language skills to resolve inquiries efficiently.
In this part time role, you will be dedicated to providing superior customer service during 20 hours each week, Monday to Friday, from 11 a.m. to 3 p.m. Your efforts will focus on ensuring customer satisfaction through proactive problem-solving.
Responsibilities include managing inquiries, inputting logistics data, and supporting team collaboration.
Key Responsibilities:
• Address inbound customer calls promptly
• Achieve first-call resolutions through problem-solving
• Enter logistics accurately and timely
• Research shipment adjustments and coordinate freight movements
• Exemplify the company’s commitment to service excellence
Requirements:
• High-school diploma minimum
• Bilingualism in French and English is essential
• Exceptional communication skills required
• Strong problem-solving skills necessary
• Proficient in Microsoft Office suite
Your bilingual skills will be vital in delivering top-notch service and enhancing the customer experience from your home office.
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Apply on Kit Job: kitjob.ca/job/2fhkbq
📌 Remote Bilingual Customer Support Agent (Mississauga)
🏢 Midland Transport
📍 Mississauga
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