Drive platform adoption as a Solutions Consultant for SaaS Platforms.
Utilize your expertise in Canadian payroll/HR and AI tools to empower customers and enhance their experiences.
This role demands a focus on demonstrating product perks tailored to customer needs, and providing regional sales teams with timely insights.
You will oversee a smooth transition during the customer onboarding process while maintaining knowledge of industry trends and platform updates.
Collaboration is key, as you'll work closely with internal teams to maximize customer satisfaction.
Key Responsibilities:
• Execute high-quality product demonstrations tailored to clients
• Serve as the expert for regional sales inquiries
• Conduct reviews and scoping for enhancements
• Manage handover documentation to implementation teams
• Communicate customer feedback effectively
Requirements:
• 2–5+ years in SaaS presales or consulting roles
• Strong background in Canadian payroll HR
• Familiarity with CRM systems and implementation processes
• Excellent communication and translation skills
• Proven ability to operate autonomously in a remote setting
Bring your strong technical acumen and customer-centric approach to make a significant impact on platform adoption.
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