Overview
We are seeking an experienced and dynamic Café Floor Manager to lead our service team.
This role involves overseeing daily café activities, working alongside and managing staff of between 3 and 7 team members, and maintaining a welcoming environment for guests. Previous hospitality experience is highly valued. Trafiq has been a part of this vibrant community of Riley Park/Mount Pleasant for fifteen years!
Duties
- Supervise daily café operations, including barista service, food preparation and customer service
- Manage and train staff to ensure high standards of hospitality and efficiency
- Manage day to day product inventories
- Ensure service team has up to date and detailed product knowledge
- Assign tasks, give direction to team members making sound decisions in an ever changing cafe workplace
- Uphold our small company's policies & procedures
- Set the tone for an energetic and welcoming cafe
- Get to know our loyal clientele of fifteen years and also welcome new customers with equal warmth and hospitality
- Oversee food safety protocols and ensure compliance with health regulations
- Ensure the cleanliness and organization behind the line and dining area
- Lead by example and maintain a positive work environment that encourages teamwork
Experience
- Proven supervising experience in food & beverage service
- Strong background in front of house cafe operations
- Experience with Micros POS or similar cash handling systems
- Knowledge of food safety standards and regulations
- Demonstrated leadership skills with the ability to manage teams effectively
- Excellent customer service skills with a focus on creating welcoming atmospheres
Benefits
- Free Cafe Lunch
- Medical Benefits after 6months
- Regular weekly schedule, same days off
- Weekly Cash Tips
- Friends & Family20% discount
- Excellent Company Work Culture
This role offers an exciting opportunity for a motivated people-person to lead a vibrant café while utilizing their passion for hospitality & teamwork. We can't wait to share more details with you about our unique and much loved Cafe & Bakery on Main Street.