Apply on Kit Job: kitjob.ca/job/2ev1px

We are seeking a proactive and collaborative Human Resources Generalist for this existing position to support our unionized manufacturing operations. In this role, you’ll work closely with employees, supervisors, and union representatives to ensure a fair, consistent, and compliant workplace. You will play a key part in day-to-day HR operations, employee relations, policy compliance, and supporting leaders with effective people practices.

n

Note: This position does not include responsibilities related to Talent Acquisition, Compensation & Benefits administration, or Learning & Development program creation.

n

Key Responsibilities Employee & Labour Relations - Serve as a primary HR contact on the production floor, responding to inquiries and providing guidance on collective agreement provisions, policies, and procedures.

n

- Support supervisors and managers in navigating day-to-day employee relations issues.
- Assist in investigations related to attendance, conduct, and performance, ensuring fairness and compliance with legislative and collective agreement requirements.
- Participate in grievance handling, including documentation, meetings, and follow‑up actions.
- Build collaborative working relationships with union stewards and representatives. HR Operations & Administration - Maintain accurate employee records, HRIS data, and documentation in accordance with legal and audit requirements.
- Process status changes, leaves of absence, accommodations, and return‑to‑work plans.
- Support attendance management programs including tracking, notifications, and progressive steps. Policy,



Compliance & Health & Safety Support - Help interpret and implement HR policies and ensure consistent application across the plant.
- Monitor compliance with employment legislation and collective agreement provisions.
- Assist with WSIB/occupational injury documentation, modified work coordination, and health and safety initiatives. Performance & Workforce Support - Coach supervisors on managing performance, documenting concerns, and applying discipline in accordance with the collective agreement.
- Support organizational initiatives focused on employee engagement, communication, and workplace culture.
- Help prepare workforce reporting, including attendance trends, grievance statistics, turnover, and other HR metrics.

n

Qualifications - Diploma or bachelor’s degree in human resources, industrial relations, business, or related discipline.

n

- 2–4 years of Human Resources generalist experience in a unionized manufacturing or industrial environment.
- Strong understanding of employment legislation (ESA).
- Demonstrated ability to conduct investigations, handle confidential information, and maintain professionalism.
- Strong interpersonal, communication, and conflict‑resolution skills.
- Proficient with HRIS systems (Ceridian Dayforce is an asset) and Microsoft 365 tools. Key Competencies - Sound judgment and problem‑solving skills
- Employee-centric approach
- Ability to work collaboratively with both management and union representatives
- Strong organizational and time‑management skills
- High attention to detail and documentation accuracy
- Ability to stay calm and effective in a fast‑paced, high‑volume workplace Compensation: $65,000.00 - $85,000.00

Apply on Kit Job: kitjob.ca/job/2ev1px

📌 Human Resources Generalist (Ottawa)
🏢 Toro Group of Companies
📍 Ottawa