Location: Greater Toronto Area (West, Peel Region)
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We’re working with a growing organization in the hydronics / HVAC / building systems space that is looking to bring on a National Service Manager to lead and scale their service operations.
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This is a high-impact leadership role with a robust mix of technical depth, hands-on execution, and strategic ownership.
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The Opportunity
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You’ll be responsible for building and leading a national service function, including developing a mobile field service team, improving service delivery, and supporting a large installed base of mechanical systems across the country.
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Key Responsibilities
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- Build and lead a national field service team (including truck-based/mobile technicians)
- Develop and implement service strategy, KPIs, and operational processes
- Oversee service delivery, warranty support, and maintenance operations
- Provide hands-on support for technical troubleshooting and complex system issues
- Standardize and improve controls strategy and system performance
- Collaborate with internal teams across engineering, sales, and operations
- Drive customer satisfaction, response times, and service efficiency
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What We’re Looking For
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- 10+ years of experience in:
- HVAC / hydronics, Building automation / controls
- Fire/security or similar technical service environments
- Proven experience leading and scaling service teams
- Strong hands-on technical background in controls and troubleshooting
- Experience with field service operations or mobile technician teams
- Ability to operate both strategically and on the ground
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Compensation
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- Base Salary: $130,000 – $150,000
- Performance Bonus
- Car Allowance
If this sounds like something you’d be open to exploring, feel free to reach out to me directly or apply here:
Apply on Kit Job: kitjob.ca/job/2euwtd
📌 National Service Manager (Delta)
🏢 Professional Staffing
📍 Delta
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