TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.
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Job Description:
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Key Responsibilities:
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- Diagnose and resolve issues with printers, plotters,
kiosks, and POS systems.
- Assist with Installing, configuring, and maintaining hardware and software.
- Deliver explicit technical assistance to technicians onsite and over the phone.
- Maintain accurate service records and uphold quality standards.
Qualifications:n
- Strong knowledge of printers, computer hardware, and software.
- Electromechanical experience a plus.
- Experience repairing laser and wide format printers
- Proven troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to manage multiple priorities and work independently or in a team.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.