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Required Skills & Experience

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- 6+ years of experience in business systems analysis, solution delivery, or functional leadership role, ideally supporting enterprise applications or digital solutions
- Hands-on experience in requirements gathering in a large enterprise previously, software specifications, process modeling, and solution design
- Strong understanding of business processes, system integrations, and multi-stakeholder environments
- Leadership experience - being the Lead BA on a project in some capacity
- Experience with Okta OR another IAM tool
- Experience with Mulesoft OR similar tools
- SAP and Salesforce exposure and experience
- Extremely clear and solid communication skills

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Nice to Have Skills & Experience

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- certifications in business analysis and/or agile practices (e.g., CBAP, PMI-PBA) are considered an asset

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Job Description

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Insight Global has an exciting opportunity for a Consultant, Business Systems Analyst, focused on

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Digital Retail Solutions (DRS). This full-time role reports to the Manager, Enterprise Business

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Solutions,



Consumer & Dealer within Information Services (IS) department and serves as the functional lead and subject matter expert for DRS.

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The Business Systems

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Analyst is the technical liaison between business units and Information Services, supporting the business in projects, enhancements, requirements, process improvements and problem resolution. Responsible for initial assessment of new initiatives, understanding and documenting business requirements and providing high level solution and design recommendations, creating specifications for DRS solutions including development, delivery and sustainment. Ensuring solutions are aligned with business objectives and enterprise architecture standards. Providing strong business analysis leadership, deep functional knowledge, and coordination across business (Business Product Owner), technical teams (Technical Product Owners, Integration, Data) and external partners.

Apply on Kit Job: kitjob.ca/job/2euduu

📌 Business System Analyst (North York)
🏢 Insight Global
📍 North York