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Job Title: Application Support Specialist

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Location: Montreal – Hybrid – 3 days/week

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Term: 12 months contract plus multiple extensions

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- Act as an interface into the Market Data group for all issues and requests. Be accountable for all real-time Market Data operations issues, take ownership and be proactive. Ability to manage multiple activities simultaneously is an absolute prerequisite for this role.
- The role is a level 2 hands on support role. The candidate must resolve issues on their own with minimal escalations to L3 (Development/Engineering).
- Provide technical support for all Market Data services within the environment. Candidates must be proficient in the core systems supported by the group and carry out sufficient analysis to either resolve the issue or escalate it to the appropriate group.
- Develop solid relationships with other service personnel ensuring that issues are addressed in the most expedient and effective manner and that users are kept updated at all times.




- Provide the technical point contact for external vendors who deliver products and services to the company.
- Maintain the Operational Call Queue ensuring that all calls are dealt with in a professional and efficient manner in accordance with any Service Level Agreements in place.

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Qualifications

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Requirements

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- At least 5+ years Level serving in a 2/3 Application Support position
- At least 5+ years’ experience with Unix/Linux operating platforms
- Strong Unix shell scripting skills. Perl programming is a big plus.
- Knowledge of Unix surveillance and troubleshooting tools (netstat, mpstat) and file search facilities (grep, awk).
- Familiarity with Unix system administration and security
- Experience with Network and real-time messaging technologies
- Multicast, TCP/IP, UDP, SNMP plus client-developed data distribution platforms
- Good network diagnostic skills

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Skills Desired

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- Knowledge of Refinitiv (Reuters) and Exegy vendor system a plus
- Knowledge of Perl, Python
- Knowledge of SQL

Apply on Kit Job: kitjob.ca/job/2eudjv

📌 Application Support Specialist (Windsor)
🏢 Open Systems Technologies
📍 Windsor