Reach Beyond!: CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!
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At CHC, we pride ourselves on our values and culture:
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Accountability: Take pride and ownership of our actions and results.
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Collaboration: Working together with transparency and trust to drive continuous improvement.
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Care: Creating a safe and sustainable environment for all.
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Integrity: Doing what's right and fostering a culture of respect.
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Excellence: Prioritizing quality services and setting industry standards.
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Role Summary
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Category Coordinator
nHeli-One is seeking a motivated Category Coordinator to support component planning, procurement activities, and supplier performance across our fleet. This role is ideal for someone who enjoys working in a fast‑paced environment, solving operational challenges, and contributing to process improvements that support efficient fleet operations. This is a hybrid position based in Richmond, BC, Canada.n
Key Responsibilities
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Demand Planning
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- Prepare plans for component demand and associated maintenance activities in accordance with aircraft utilization data submitted by customers and maintenance planning. This includes but not limited to the following:
- Prepare ongoing forecast of scheduled and unscheduled component demand through communication with Customer Support Teams and Maintenance Planning
- Share ongoing forecast of scheduled and unscheduled component demand with vendors for critical components
- Provide Monthly Induction Forecasts to internal workshops and external vendors
- Coordinate changes to demand plans with Customer Support Teams and Maintenance Planning
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Order Management
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- Create core unit return shipments and coordinate return of cores to vendors for exchange orders
- Expedite return of unserviceable components from customers to repair facilities
- Review and approve repair quotes
- Ensure compliance to contract terms
- Enforce new product and repair warranty
- Identify opportunities to reduce cost and leverage alternative sources and PNs usage
- Create/approve work authorization documents to internal and external suppliers
- Monitor and expedite overdue deliveries from suppliers and internal workshops
- Create Repair orders for internal workshops and external vendors
- Communicate priorities to internal workshops and external vendors
- Coordinate and document the scrapping of components not able to be returned to serviceable condition
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Order Fulfillment
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- Ensure supply of serviceable components to customers in accordance with contracts and planned requirement dates
- Maintain and monitor target stock/pool levels at bases and hubs in Coordination with the inventory/planning group to support contracts established with customers.
- Allocate components for delivery to Aircraft requirements based on priority and requirement dates
- Analyze pool sizes and make recommendations for purchase of additional units or units to be moved to Surplus to support fleet
- Monitor and expedite deliveries to customers
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General
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- Analyze fill rates for both Air Craft requirements and consignment stock fills
- Provide induction forecasts and repair and overhaul costs to finance for budgetary purposes
- Liaise with vendors on quality issues in support of safety and quality requirements
- Identify components with poor reliability/high cost and interface with Supply Chain to develop and implement solutions
- Resolve invoicing issues for finance through communication with vendors
- Assist the AOG team if/when required
- May perform other duties as assigned.
nQualifications, Skills & Attributes:n
Qualifications & Experience:
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- Minimum of 2 years experience as a Planner, preferably within aviation
- Background in supply chain/manufacturing environment
- Proficient with MS Office (Excel & Word)
- Detail oriented and mechanically minded
- Self-motivated and results oriented with a focus on quality
- Excellent listening, verbal and written communication skills
- Excellent cooperative problem solving skills with an ability to implement solutions
- Ability to multitask in a rapidly evolving and dynamic environment
- Demonstrated team player with excellent interpersonal skills and customer focus
- Team Player w