Apply on Kit Job: kitjob.ca/job/2epx57

Position Summary:

As a front desk/medical assistant at Good Health CPS Guelph Clinic, you will be the welcoming face of our healthcare facility, providing exceptional customer service to patients. Your role will involve efficiently scheduling appointments, managing patient records, and assisting with administrative tasks, ensuring smooth operations. Additionally, you will have the opportunity to support medical staff by preparing examination rooms and assisting with basic patient care, contributing to the overall well-being of our patients.

Key Responsibilities and Requirements:

- Coordinates patient care through the clinic: Scheduling of patient appointments, checking in, gathering patient demographics, answering questions providing post-appointment follow up, and monitoring the waiting room.
- Accepts and processes calls from patients, doctor’s offices, labs, insurance companies, pharmacies, hospitals/urgent care centers and diagnostic centers.
- Completes necessary phone triage follow through events and documentation.
- Assists physician in communicating with patients and other health professional
- Answers inquiries by phone and in person in a helpful, respectful and efficient manner.
- Maintains appointment schedule and manages rescheduling
- Maintains electronic medical record, performs tasks (including filing testing, uploading faxes, and filing, and booking referrals) in support of patient care
- Ensures patient confidentiality
- Assists physicians when requested
- Filling of investigative findings in the patient EMR
- Performs all other related clinical, administrative tasks or special tasks as required
- Answering phone calls to the office from patients
- Greet patients,



and assist with rooming, as needed
- Triaging and scheduling appointments
- Scanning and posting labs/medical reports into charts
- Communicating with other health care providers
- Processing Referrals to consultants, as well as following up on other diagnostic tests
- Updating and managing information in patient charts
- Some billing may be required
- Additional responsibilities maybe added

Job Qualifications:

- Highschool diploma
- Proficient use of Microsoft Office
- Experience with EMR system a plus
- Strong verbal and written skills

Advantages:

- Competitive salary with opportunities for advancement.
- Comprehensive benefits package, including additional healthcare, dental and life insurance.
- Continuing education support and professional development opportunities.
- A collaborative and supportive work environment.
- State-of-the-art facilities and equipment.
- The chance to make a meaningful impact on the cardiovascular health of our community.

Schedule:

- Full-time (40 hours per week)
- Monday to Friday

Ability to Commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

Job Types: Full-time, Permanent

Pay: $20.00-$22.50 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

Benefits:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Education:

- Secondary School (preferred)

Experience:

- Medical office: 1 year (preferred)

Work Location: In person

Expected start date: 2024-09-02

Apply on Kit Job: kitjob.ca/job/2epx57

📌 Medical Receptionist (Guelph)
🏢 Good Health CPS Guelph Clinic
📍 Guelph