Apply on Kit Job: kitjob.ca/job/2emy9a

Location: Mississauga, Ontario

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Compensation: $45,000-$50,000

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Employment Type: Full time, In-Person with 3-month probationary period

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Company Overview

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We are a fast-growing, Canada-wide distribution company operating at the intersection of natural health, grocery, and nutritional supplements. We partner with leading, trusted, and innovative brands to bring high-quality, responsibly sourced products to retailers and consumers across the country.

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Our business operates in a dynamic, highly regulated environment where reliability, speed, and execution are critical. As we scale, our teams are building robust systems, refining processes, and tackling real operational challenges that directly shape how products move through the Canadian market.

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At Peak, people have ownership and influence. We value collaboration, accountability, and continuous improvement, and we seek individuals energized by growth, problem-solving, and making a measurable impact. If you’re motivated by meaningful work, high standards, and the opportunity to help build a stronger, smarter distribution platform, you’ll feel at home here.

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About the Role

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We are a leading health and wellness supplement distribution company seeking a highly organized and customer-focused Sales Support Coordinator professional to support our mass grocery and specialty retail accounts, including major Canadian retailers such as Loblaws, Sobeys, Metro, Whole Foods, and Longo’s. This role is essential to ensuring accurate order processing and seamless day-to-day coordination between retail customers, sales, and operations teams.

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The ideal candidate has experience supporting key retail accounts, working within ERP/CRM systems, and managing high-volume order entry in a fast-paced environment. Familiarity with grocery and natural channel retailers and their systems is a strong asset.

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Key Responsibilities

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- Provide day-to-day administrative and account support for assigned retail customers
- Accurately enter, process, track, and follow up on key account orders in the ERP system (NetSuite)
- Serve as a primary point of contact for routine customer inquiries, including order status and pricing-related communications
- Support retail buyers and internal sales teams with product availability, inventory status, pricing, and sales tools
- Coordinate with operations and logistics teams regarding inbound and outbound shipments
- Manage the GS1 item listing process, including item creation, uploads, maintenance, and confirmation
- Ensure order accuracy, timely communication, and issue resolution to support high service-level performance

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Required Experience & Skills

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· Experience with product setup, item listing, or product data management (e.g., UPC/GTIN creation, SKU setup, GS1, or retailer portals) is required.

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· Experience supporting grocery or natural channel retail accounts (Loblaws, Sobeys, Metro,



Whole Foods, Longo’s preferred)

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· Previous experience in order entry, administrative support, or key account coordination

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· Familiarity with ERP systems (ADM or similar strongly preferred)

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· Strong attention to detail and ability to manage multiple priorities

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· Excellent written and verbal communication skills

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Education & Qualifications

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- Post-secondary education, preferably in Business, Sales, or a related field
- Intermediate to advanced proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong organizational, time-management, and coordination skills
- Customer-centric mindset with a high standard of service
- Proactive, energetic, and results-driven with a passion for health, wellness, and business growth.

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Why Work at Peak Performance Products Inc.

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At Peak Performance Products Inc., we believe our people are at the core of our success. We are committed to fostering a positive, inclusive, and supportive workplace where employees feel valued and motivated to do their best work.

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With over 25 years in the Canadian distribution industry, we offer stability, a strong team culture, and an environment that supports both personal well-being and professional growth.

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In-house benefits include

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- Paid Time Off
- Comprehensive health benefits
- Product discounts on natural health and wellness products
- Access to an extensive on-site gym facility
- Casual dress code
- Company events and team-building activities
- A great workplace culture built on respect, collaboration, and accountability

Apply on Kit Job: kitjob.ca/job/2emy9a

📌 Sales Support Coordinator (Retail Accounts) (Saint Lauren Nord)
🏢 Peak Performance Products
📍 Saint Lauren Nord