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Work Location: Langley, British Columbia, Canada

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Hours: 37.5 hours per week

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Line of Business: Personal & Commercial Banking

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Pay Details: $115,600 – $163,200 CAD (plus commission)

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This role is eligible for commission‑based earnings in addition to base pay, which is based on local minimum wage.

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

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The base pay actually offered may vary based upon the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

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As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Job Description

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Senior District Manager (Greater Vancouver Area and/or Fraser Valley) – 12‑month contract

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CUSTOMER

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- Lead the client experience and client engagement model to bring value to our clients and differentiate our offering
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- Ensure all customer facing activities support the client experience and enhance the brand
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- Lead and coach MMS in sales management strategies, systems/tools usage, customer escalations and structuring of credit files (fraud, customer satisfaction, credit protection) to meet client needs.
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- Provide product and sales advice training and joint field call work to help MMS deliver against target.
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- Own the district's market strategy and business plan, analyzing trends, demographics,



and competitor activity to drive positioning and market share growth in home purchase, refinance, and home equity lending.
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- Build key relationships and support in capturing new customers, retain existing clients, and expand TD product adoption beyond mortgages.
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- Negotiate customer‑centric relationships based on advice, service, and sales professionalism. Serve clients, meeting their needs while achieving bank goals.
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- Maintain deep relationships with high‑value referral sources and OneTD partnerships for integrated banking solutions.
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- Build solid relationships with retail partners and ensure annual mortgage check‑ins, follow‑ups on rate changes, and ongoing financing advice.
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- Enhance TD's community presence through brand‑building, sponsorships, industry participation, and proactive outreach.
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- Champion TD's digital mortgage strategy, leveraging CRM tools, AI‑driven insights, and geo‑targeted campaigns to drive channel growth.
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SHAREHOLDER

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- Drive the development and execution of sales strategies and business development activities to achieve objectives, monitor market trends, and adjust tactics for optimal results.
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- Coach and develop employees to proactively identify customer product and services needs and to deliver on the business sales, advice strategies and individual goals.
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- Identify and develop relationships with existing customers and external referral sources to generate demand for products/services.
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- Partner with Marketing to implement targeted local campaigns for specific customer segments.
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- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
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- Protect the interests of the Bank by ensuring accuracy of all customer transactions / activities – identify and manage risks, and upscale non‑standard, high‑risk transactions / activities as necessary.
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- Proactively coach MMS to help them stay aware of trends resulting in findings, due diligence requirements and regular code of conduct review to ensure they have a strong understanding of the Bank's operating policies and procedures.
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- Keep current on emerging issues, trends and evolving regulatory requirements, assess potential impacts to the Bank, and support the team in staying knowledgeable.
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- Drive operational excellence, compliance, and risk management across the district, ensuring business operations follow applicable internal and external requirements and appropriate controls/processes are effectively followed and managed (e.g., financial controls, segregation of duties, transaction approvals and physical control of assets).
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- Identify, mitigate and report on risk issues per enterprise policy / guidance and follow appropriate escalation processes (i.e., escalate non‑standard, high‑risk transactions / activities to appropriate levels and relevant stakeholders and business management where required).
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- Lead or contribute to cross‑functional/enterprise initiatives as an organizational or subject matter ex

Apply on Kit Job: kitjob.ca/job/2emtfo

📌 Senior District Manager, Mobile Mortgage Specialist (Canada)
🏢 TD
📍 Canada