Tenant Services Coordinator (Saint Lauren Nord)

Tenant Services Coordinator (Saint Lauren Nord)

11 Apr
|
Robert Half
|
Saint Lauren Nord

11 Apr

Robert Half

Saint Lauren Nord

We are seeking a highly organized, detail-oriented Residential Caretaker to oversee the daily operations, cleanliness, maintenance coordination, tenant relations, and leasing support of a portfolio of modern, digitally managed residential properties. This is a hands-on role for someone who takes pride in their work and can independently ensure properties are always clean, well-maintained, and professionally operated.

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About You

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You thrive in a hands-on environment, take ownership of your responsibilities, and excel in both operational and administrative functions. You are proactive, independent, and committed to providing a positive residential experience to tenants and property owners alike.

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Key Responsibilities

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- Oversee and coordinate day-to-day operations, including cleanliness, safety, and building maintenance
- Supervise contracted services (janitorial, landscaping, repairs)
- Schedule and facilitate access for contractors and tenants, ensuring all required notices are provided
- Respond promptly and professionally to tenant inquiries and maintenance requests
- Conduct move-in/move-out inspections and complete all documentation digitally
- Coordinate building projects, acting as liaison between tenants, contractors, and management
- Respond to rental inquiries, conduct tenant viewings,



and support leasing processes
- Maintain exterior areas (cleanliness, snow removal, landscaping)
- Keep digital records organized and management informed of property status and activities

Schedule & Availabilityn

- Monday to Friday, 8:30 AM – 6:00 PM (1-hour lunch)
- Occasional weekend or after-hours availability required for viewings when vacancies exist (time off in lieu provided)
- Required participation in an on-call rotation every 6 weeks (extra compensation provided). Must be available for emergency situations by phone and in-person as needed.

Required Qualificationsn

- Excellent organizational and time-management skills
- Strong communication and interpersonal abilities
- Experience coordinating contractors, tenant access, and maintenance (preferred)
- Comfort operating in a fully paperless, digital workplace
- Ability to manage multiple tasks and priorities
- Experience with MS Outlook (Calendar & Tasks) and Adobe fillable forms (preferred)

Preferred Assetsn

- Residential property management experience
- Familiarity with relevant tenancy legislation
- Willingness to learn—training will be provided for candidates without direct industry experience

📌 Tenant Services Coordinator (Saint Lauren Nord)
🏢 Robert Half
📍 Saint Lauren Nord

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