nAre you passionate about animals and delivering exceptional client service? We’re looking for a Client Care Representative (Veterinary Receptionist) to join our growing team!n
In this role, you’ll be the welcoming face and voice of our clinic—supporting pet owners, coordinating appointments, and helping our veterinary team deliver outstanding care.
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Why This Role is a Great Fit
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- Work with a supportive, collaborative veterinary team
- Make a real impact in the lives of pets and their families
- Fast-paced, engaging environment where no two days are the same
- Opportunity to grow within a multi-clinic veterinary organization
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Key Responsibilities
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- Greet clients and patients in a warm, professional manner
- Answer phones and manage high-volume client communication
- Schedule appointments and coordinate daily bookings
- Maintain accurate medical records and perform data entry
- Support veterinarians and technicians with administrative tasks
- Keep reception and common areas clean and organized
- Provide exceptional customer service—even in busy or stressful situations
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Qualifications
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- 1+ year experience as a Receptionist, Customer Service Representative, or Veterinary Receptionist
- Veterinary clinic experience is an asset
- Strong communication and interpersonal skills
- Excellent multitasking and organizational abilities
- High attention to detail and robust sense of accountability
- Ability to remain calm, empathetic, and professional under pressure
- Comfortable using computers, scheduling systems, and handling multiple phone lines
nIf you’re looking for a rewarding role in a positive, team-focused environment—we’d love to hear from you!n
Learn more about us: https://www.britanniaanimalhospital.com/
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Pay: $18.00-$21.00 per hour
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Expected hours: 30.0 – 40.0 per week
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Benefits
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- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
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Work Location: In person
Apply on Kit Job: kitjob.ca/job/2em6r4
📌 Veterinary Receptionist/Client Care Representative (Mississauga)
🏢 Britannia Animal Hospital
📍 Mississauga
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