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Job Title: Mortgage Underwriting Assistant (Bilingual – English & French)
Location: Ottawa–Gatineau Region (Must reside locally and be able to travel between offices)
Employment Type: 3-Month Contract (Probationary), with transition to salaried position upon successful completion

Job Overview

We are seeking a highly organized and reliable Mortgage Underwriting Assistant to join our growing team in the Ottawa–Gatineau region. This role supports the mortgage underwriting process from application intake through closing. The ideal candidate will have previous mortgage industry experience, strong administrative skills, and the ability to communicate confidently with clients, lenders, and legal professionals in both English and French.

Our team manages high volumes of financial transactions, so attention to detail, organization, and strong follow-up skills are essential.

Key Responsibilities

Mortgage Processing & Underwriting Support

- Application intake and review of mortgage files
- Collecting and organizing all required documentation from clients
- Supporting the underwriting process by ensuring files are complete and compliant
- Ordering property appraisals and tracking completion
- Coordinating document fulfillment with lenders and lawyers
- Following up on all aspects of the mortgage process to ensure smooth and timely closings

Client & Partner Communication

- Making phone calls and communicating with clients to gather documentation and provide updates
- Liaising with lenders, lawyers,



and other stakeholders to ensure documentation requirements are met

Administrative & Operational Duties

- Maintaining and updating Excel databases and mortgage file records
- Managing documentation and file organization
- Assisting with general administrative tasks related to mortgage transactions
- Ensuring all files move efficiently through the pipeline

Qualifications

Required

- Must be fully bilingual (English and French)
- Previous mortgage industry experience is essential
- Must reside in the Ottawa–Gatineau region and be able to travel between offices
- Solid organizational skills and attention to detail
- Ability to manage multiple files in a high-volume financial environment
- Comfortable making phone calls and communicating with clients
- Strong administrative and document management skills
- Proficiency with Microsoft Excel

Assets

- Experience in finance or financial services
- Knowledge of mortgage underwriting processes and documentation
- A Mortgage License (may be required within the first year)

Compensation

- Compensation: To be discussed and based on experience
- Probation Period: Initial 3-month contract
- Successful candidates will transition to a salaried position after probation

Interested candidates who meet the qualifications and currently reside in the Ottawa–Gatineau region are encouraged to apply by submitting their resume and a brief cover letter outlining their mortgage industry experience.

Job Types: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

Work Location: In person

Apply on Kit Job: kitjob.ca/job/2eltys

📌 Mortgage Underwriting Assistant (Vanier)
🏢 Eddy Khoury Mortgages
📍 Vanier