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Assistant Store Manager – Metrotown New Opening (Full-Time)

Location: Metropolis at Metrotown

Industry: Sustainable Fashion & Accessories

Position Type: Full Time, Permanent

Reports to: Store Manager / Senior Retail Operations Manager

About Us:

ATACZ is a Vancouver-based brand specializing in sustainably made knitted bags crafted from recycled plastic bottles. We’re passionate about creating bold, functional designs that are kind to the planet and rooted in everyday use. Our mission is to inspire conscious consumption through playful, earth-friendly fashion. We’re looking for like-minded individuals who care about sustainability, creating and building real connections with our community.

We’re looking for energetic and experienced Retail Assistant Store Managers to support the Store Managers to lead our team in Metrotown. The ideal candidate is customer-focused, results-driven, and passionate about delivering an exceptional in-store shopping experience.

As an ATACZ Store Manager here’s what you’ll be doing:

You lead a team of up to 10 team members to deliver best-in-class customer experience.

Leadership and Team Development:

· Hire, train, and develop a team of Sales Associates and Key Holders.

· Foster a performance-driven culture focused on accountability, recognition, and growth Schedule and staff the store to ensure optimal coverage and productivity.

· Lead daily floor operations and provide in-the-moment coaching and feedback.

Customer Experience

· Ensure every customer receives outstanding service aligned with the ATACZ brand values.

· Build customer relationships by ensuring timely follow-ups and arranging CRM activities.

· Resolve customer concerns with empathy, speed, and discretion.

· Maintain high standards of product knowledge across the team.

Sales & KPI Achievement





· Drive store performance to exceed sales targets and KPIs (Conversion Rate, UPT, APT, etc).

· Implement selling strategies and in-store marketing initiatives.

· Monitor daily, weekly, and monthly sales reports and adjust tactics as needed.

Operations & Inventory Management

· Oversee all aspects of store operations including opening/closing, cash handling, safety, and loss prevention.

· Ensure accurate inventory management and stock replenishment.

· Maintain visual merchandising and store cleanliness standards at all times.

Launch & Store Opening

· Support the execution of all pre-opening tasks: recruiting, onboarding, training, merchandising, and setup.

· Work closely with the head office team to ensure a successful and timely launch.

Are you our Store Manager?

· 2+ years of retail management experience, preferably in fashion, footwear, or accessories.

· Bilingualism is a strong asset given the diverse clientele we serve, though not required.

· Passionate about sustainability, customer service, and retail excellence.

· Strong leadership, communication, and team-building skills.

· Proven ability to drive sales and achieve business goals.

· Tech-savvy with experience in POS systems and sales reporting tools.

· Availability of working on weekends, evenings, and holidays as needed.

· Willing to support temporary pop-up stores in other locations within BC.

Compensation & Benefits

Salary:

· $23 - 25 per hour - based on experience.

· Sales bonus based on store performance.

· Full-time role (Up to 40 hours per week).

· Overtime pay applies if working beyond standard hours and statutory holidays.

Perks & Benefits:

· Employee discount on ATACZ products.

· Career growth opportunities in a fast-growing sustainable brand.

Job Types: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

- Store discount

Work Location: In person

Expected start date: 2026-04-15

Apply on Kit Job: kitjob.ca/job/2ei2qs

📌 Assistant Store Manager (Metrotown)
🏢 ATACZ
📍 Metrotown