Full Time Call Center Specialist In Customer Service Role Quebec City

Full Time Call Center Specialist In Customer Service Role Quebec City

09 Apr
|
Contractor Nation
|
Quebec City

09 Apr

Contractor Nation

Quebec City

Become a valuable Call Center Specialist in a full-time, permanent role. Enjoy a supportive workplace while developing robust customer relationships and enhancing satisfaction.This position invites you to thrive in a energetic team focused on delivering excellent service. With a primary focus on answering calls, scheduling appointments, and follow-ups, you will help maintain high customer satisfaction. Your organizational skills are critical as you manage customer records and streamline daily operations.Key Responsibilities:
Handle incoming and outgoing customer calls
Schedule and coordinate appointments with homeowners
Ensure high levels of customer satisfaction through follow-ups
Maintain and organize customer records
Manage administrative tasks efficientlyRequirements:
2+ years of experience in customer service or call centers
Bilingual in French and English for diverse clientele
Strong multitasking skills in a quick-paced environment
Excellent listening and problem-solving abilities
Proficient with computer tools for schedulingUtilize your communication skills to enhance customer experiences and advance your career in a vibrant team setting.#J-18808-Ljbffr

📌 Full Time Call Center Specialist In Customer Service Role Quebec City
🏢 Contractor Nation
📍 Quebec City

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