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About Porsche Centre Downtown Toronto

Porsche Centre Downtown Toronto delivers an ownership experience defined by performance, innovation, and precision. As part of one of the world’s most recognized luxury automotive brands, our team is committed to creating exceptional client experiences at every stage of the journey.

We are seeking a Porsche Pro to represent the brand with confidence, credibility, and professionalism. This role is ideal for an individual who is passionate about premium automotive products, client experience, and product excellence.

About the Role

The Porsche Pro is a brand ambassador and product expert responsible for delivering a premium, informative, and personalized experience for clients and showroom guests.

This is not a traditional sales-only position. The Porsche Pro plays a central role in helping clients understand the Porsche model range, performance attributes, technology, charging and connectivity features, and personalization opportunities. Working closely with the Sales Team and Centre leadership, the Porsche Pro helps bring the Porsche brand to life in a way that is consultative, polished, and client-focused.

Key Responsibilities

- Welcome clients and showroom visitors in a skilled and engaging manner.
- Deliver an elevated Porsche brand experience across all client touch-points.
- Serve as the Centre’s in-house product specialist for Porsche vehicles, technologies, connected services, and model updates.
- Conduct vehicle presentations, walkarounds, feature demonstrations, and test drive support in accordance with Centre standards.
- Explain vehicle performance, features, driver assistance systems, infotainment functionality, charging capabilities, and ownership technologies with clarity and confidence.
- Understand each client’s lifestyle, preferences, and priorities to help identify the most suitable Porsche model and configuration.
- Support the Sales Team throughout the client journey with detailed product knowledge and seamless collaboration.
- Respond to client inquiries professionally across in-person, telephone,



email, and digital channels.
- Provide post-delivery product support, including vehicle handovers, follow-up education appointments, and ownership guidance.
- Assist clients with technology and product-use questions, and coordinate with appropriate internal teams when escalation is required.
- Maintain current knowledge of Porsche products, competitive offerings, and relevant market trends.
- Support showroom presentation standards, model displays, client events, and launch activities.
- Maintain accurate and timely records of client interactions and activity using internal systems.

What You Bring

- Experience in a client-facing role within luxury retail, premium hospitality, automotive, or another high-service environment.
- Strong interest in automotive products, innovation, and the Porsche brand.
- Ability to communicate product and technical information in a clear, polished, and accessible way.
- Professional presence and strong interpersonal, verbal, and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to build trust and rapport with a discerning client base.
- A collaborative approach and the ability to work effectively with sales, management, and after sales teams.
- Self-motivation, sound judgement, and a commitment to continuous learning.
- Experience delivering presentations, demonstrations, or training is considered an asset.
- Knowledge of the luxury automotive segment is considered an asset.
- Valid Ontario driver’s licence with a clean driving record.
- Legally authorized to work in Canada.

Schedule and Work Environment

This position is based at Porsche Centre Downtown Toronto and requires regular on-site presence in a retail automotive environment. Availability for weekdays, evenings, and Saturdays is required based on business needs.

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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