General Manager Full Service Restuarant-Confidential (East York)

General Manager Full Service Restuarant-Confidential (East York)

09 Apr
|
Gabby's Eatery and Taps
|
East York

09 Apr

Gabby's Eatery and Taps

East York

We are seeking a results-driven Restaurant General Manager to lead our team in delivering exceptional hospitality and operational excellence located in the downtown Toronto Harbourfront area-Confidential (If interviewed you will be informed of location). In this role, you will oversee all daily operations of a Casual Pub restaurant, Upscale Italian Restaurant and a small retail Cookie Bake Shop all under 1 roof! This includes managing staff development and guest relations to financial performance.

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The ideal candidate is a hands-on leader who thrives in a fast-paced workplace and possesses a "hospitality gene".

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Key Responsibilities

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- Operational Excellence & Guest Experience
- Maintain a strong floor presence during peak service to engage with guests and support the team.
- Monitor and audit food and beverage quality, service flow, and cleanliness standards.
- Proactively resolve guest complaints and use feedback to drive continuous improvement.

n· Team Leadership & Development o Recruit, hire, and onboard a high-performing team of hospitality professionals.n

o Lead, coach, and mentor staff and all managers to foster a positive, growth-oriented culture.

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o Manage labor efficiency through strategic scheduling that balances service needs with cost targets.

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o Conduct regular performance reviews and provide real-time feedback.

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· Financial & Business Management o Manage the restaurant sales forecasting to ensure proper control of COGS and labor costs.

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o Oversee inventory management.

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o Collaborate with ownership on long-term strategy, marketing initiatives, and community engagement.

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o Ensure accurate daily financial reporting, payroll processing, and cash control procedures.

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Safety & Compliance

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- Enforce strict adherence to local health and safety codes, sanitation standards, and liquor laws.
- Oversee preventative maintenance for the facility and equipment.

nQualifications & Skillsn

- Experience: 3–5+ years of General management experience in a full-service or high-volume restaurant environment.
- Leadership: Proven ability to lead large, diverse teams under pressure while maintaining a calm, professional demeanor.
- Technical: Proficiency with POS systems (Push Management, Silverware POS)
- Certifications: Valid ServSafe Food Safety and Smart Serve certifications.
- Flexibility: Must be available to work irregular hours, including evenings, weekends, and holidays.

nWe are proud to be an equal opportunity employer and welcome candidates from all backgrounds.n

Pay: $85,000.00-$95,000.00 per year

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Benefits

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- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

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Work Location: In person

📌 General Manager Full Service Restuarant-Confidential (East York)
🏢 Gabby's Eatery and Taps
📍 East York

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