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Job OverviewnPay Details

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81 600 $/$81,600 - 115 200 $/$115,200 CAD. Work Location: Montréal, Quebec, Canada. Hours: 37.5. Line Of Business: Credit Management.

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. The base pay offered may vary based on skills, experience, job-related knowledge, geographic location, and other business needs. As a candidate, you are encouraged to ask compensation questions and review details with your recruiter.

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Job Description

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The Senior Collector role is part of the TD Equipment Finance Collections team. You will work closely with Operations, Credit, and Risk partners to manage delinquent accounts and support organizational objectives.

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Responsibilities

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Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve customer experience

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Manage a portfolio of medium- to high-risk delinquent loans and high-value collateralized accounts

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Develop and execute loss mitigation strategies on complex files

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Develop portfolio reports and conduct data analysis to support managerial oversight

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Prepare documentation in support of financial solutions for clients, including review and commentary on credit facility term sheets and timely completion of client presentations

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Proactively monitor accounts to identify issues, reduce delinquency, and minimize losses

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Manage insolvent accounts, including filing proof of claim and coordinating security releases to maximize recovery

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Lead by example while handling core responsibilities and additional assignments

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Collaborate with internal partners to resolve issues and achieve business goals

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Maintain professional relationships with internal and external customers

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Apply independent judgment while adhering to risk policies, procedures, and compliance requirements

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Shareholder & Operational Excellence

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Contribute to the achievement of business objectives through exceptional customer service and risk support to increase profitability and enable business growth

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Support the promotion of products, sales, services and banking capabilities

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Contribute to business objectives for Operational Excellence

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Complete business processes and procedures in a timely and accurate manner

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Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities as necessary

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Ensure documentation that is prepared reflects client/business intentions and is consistent with relevant rules/regulations

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Ensure necessary due diligence to support the accuracy of all customer transactions/activities

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Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

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Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

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Minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

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Employee Team & Broad Capabilities

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Participate fully as a team member, supporting a positive work setting that promotes service, quality, innovation and teamwork

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Enhance knowledge/expertise and participate in knowledge transfer within the team and business unit

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Stay current on emerging trends and grow knowledge of the business, tools and techniques

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Participate in performance management and development activities, including cross-training within the team

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Keep others informed about project status and day-to-day activities

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Provide training, coaching and guidance as appropriate to support team success

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Contribute to a fair, positive and equitable environment that supports a diverse workforce

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Experience & Education

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Undergraduate degree and/or equivalent experience

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5+ years of commercial collections experience or equivalent

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Bilingual English/French

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Strong knowledge of bankruptcy, receivership, and CCAA processes

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Solid understanding of security instruments and PPSA

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Strong analytical skills and advanced Excel proficiency

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Effective communication and organizational skills

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Ability to manage priorities with minimal supervision

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Commitment to service excellence and continuous improvement

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Who We ArenTD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. TD emphasizes client-facing service and strives to deliver simple, human interactions across Canada, the United States, and globally. More than 95,000 TD colleagues contribute to disciplined execution and a better banking experience.

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Additional InformationnOur Total Rewards package includes base salary, va

Apply on Kit Job: kitjob.ca/job/2e00xo

📌 Bilingual Senior Collector, TD Equipment Finance (Montreal West)
🏢 TD Securities
📍 Montreal West