Apply on Kit Job: kitjob.ca/job/2arbgy

Overview

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The IT Operations Administrator is responsible for common technical or administrative tasks in the ongoing maintenance of the MPI computing and enterprise print workplace. The position proactively seeks better ways to improve the routine burden of technical support tasks.

This position is classified as Category D (twenty‑four‑hour operations) under Article 23 of the Collective Bargaining Agreement and currently follows a rotating Monday‑to‑Friday schedule, with multiple eight‑hour shifts scheduled between 06:00 and 23:00 (subject to change) as assigned by the Supervisor, IT Operations.

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Responsibilities

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Enterprise Print Services - Color Print Centre

- Responsible for high volume and colour print management, print operations, printer consumable management, print quality control, ad-hoc print requests and customer letter re-prints.
- Assists with vendor management for technical printer repairs.
- Assists with hardware upgrades and maintenance as required.
- Liaises with Application Services for batch letter print generation issues.

Technical Procedure Handling

- Runs daily tasks related to batch submissions,



file transfers, print operations, and other similar procedures.
- Schedules, reviews and optimizes scheduling processes for effectiveness.
- Provides shift coverage that includes extended hour support and on call duties for related print, reporting and technical jobs handled by IT Operations.
- Works with Application Services to ensure technical procedures are correct and accurate to meet their needs.

Inventory Control and Logistics

- Participates in IT’s larger, IT Asset Management (ITAM) procedures and practices with shelved equipment and related disposals.
- Manages printer consumables, paper and pre-printed form inventories.
- Coordinates portable offsite tape media.
- Handles the audit and secure destruction for related electronic media and devices.

Documentation Management

- Develops and assists in maintaining documentation and publishing procedures for IT support.
- Works with technical teams to ensure document and procedure quality and accuracy.

Change Control and Support

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Apply on Kit Job: kitjob.ca/job/2arbgy

📌 IT Operations Administrator (Winnipeg)
🏢 The Manitoba Public Insurance
📍 Winnipeg