Q-79 - Claims Support Assistant (Part Time) Metrotown

Q-79 - Claims Support Assistant (Part Time) Metrotown

15 May

15 May



A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and

community. Make the most of your skills and take the opportunity to grow and develop your career. You can expect a

competitive salary, comprehensive benefits and a challenging work environment. Drive your career with us.

ICBC is committed to being an inclusive employer, one that reflects the diversity of the people and communities of British


Claims Support Assistant (Part Time) Metrotown

Job Title: Claims Support Assistant Reference Number: 112390

Location: Coquitlam Employment Type: Permanent Part Time

Hours of Work: Part-time 2 to 3 Days per week Posted Date:


Position Highlights

We are looking for dynamic, proactive and organized administrative support professionals to join our team and provide general

administrative support to our Claims Department. Your administrative experience and customer service skills are essential in this

fast-paced, service oriented environment.

Your responsibilities may include:

- Greeting customers and responding to enquiries in person and on the phone
- Performing a variety of administrative support functions such as filing, sorting mail, paying bills and arranging meetings
- Preparing and reviewing reports and documents for accuracy and error correction
- Completing correspondence and memos
- Maintaining and updating all statistical documents
- Assisting in opening, maintaining and closing claim files
- Recording and sorting customer belongings retrieved from vehicles
- Preparing file documents for records retention.

Position Requirements

Your qualifications will include:

- A minimum typing speed of 40 net words per minute with a 90% accuracy level
- Strong customer service skills
- Initiative and good judgment to be proactive and determine priorities
- Ability to multi-task, prioritize and to be flexible to adapt to changing work demands, volumes and schedules
- Attention to detail and focus on accuracy
- Good verbal and written communication skills
- Proficiency with relevant computer applications including Microsoft Word, Excel
- High school graduation and some combination of coursework in Administrative program and/or experience in an office


- Dicta-typing proficiency is an asset.

Hours of operation will be Saturdays and Sundays. You will be scheduled a 10 hour shift between the hours of 7:00am and


The original job offer can be found in Kit Job:

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