Regional Municipality of Wood Buffalo
Under general supervision, provide citizen services to the public including: accepting payments, and providing information and direction to citizen enquiries; and assisting and accepting applications related to various municipal functions.
Primary responsibilities include but are not limited to:
Receives and processes payment and provides receipts.
Balances and prepares daily deposits.
Traces and codes payments.
Acquires and disseminates to the public a basic understanding of the reason for and procedure followed for the various applications and permits.
Assists applicants to ensure proper completion of all applications before accepting.
Relates application information to the appropriate departments.
Ensures all necessary supplies (deposit bags, deposit books, receipt books, etc) are in stock.
Performs other related duties as required.
High School Diploma or GED equivalent is required.
Two (2) years’ cash handling experience is required.
Understanding of municipal operations is an asset.
You will possess the following:
Strong customer service skills.
Ability to effectively communicate with the public and to tactfully handle complaints and enquiries.
Knowledge in the operation of basic office equipment (calculator, cash register and computer terminal).
Good interpersonal and communication skills.
Basic understanding of spreadsheet software (i.e. Excel).
Ability to provide a Criminal Record Check for review and acceptance.
Under general supervision, provide citizen services to the public including: accepting payments, and providing information and direction to citizen enquiries; and assisting and accepting applications [...]
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