Our Company does not simply sell Harley-Davidson Motorcycles - we sell a lifestyle, a persona, a fantasy - and our products are a symbol of luxury and freedom. Our team is extremely passionate about the brand and we are looking for equally passionate people to help them bring the brand to life!
Position Summary Provide prompt, dependable, knowledgeable consulting for parts and accessories to customers by using current pro-active feature/benefit sales processes. Responsibilities and Duties:
• Greet customers immediately, in a courteous and friendly manner. • Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.
• Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogues. • Give sales support with vehicles accessories and price quotes • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction. • Handle telephone transactions quickly, and courteously. Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase. • Accept cash & credit card payments for merchandise purchases. • Keep cash register accurate.
Qualifications and Skills:
• Previous experience with motorcycle parts an asset • Previous parts counter experience is required • Forklift experience an asset. • Knowledge of the motorcycle industry/riding experience is an asset • Computer skills and knowledge • Strong customer service skills
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